Privacy Policy
Piccazo Nigeria | Lagos, Nigeria
Effective Date: January 1, 2024
1. Introduction
Piccazo is a registered video production company based in Lagos, Nigeria. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, book a consultation, or engage our services.
2. Information We Collect
We collect information you provide directly to us, including:
- Full name and contact details (email address, phone number)
- Project descriptions and creative briefs
- Booking and consultation request details
- Messages submitted through our contact forms
We may also collect basic technical information automatically, such as your browser type and IP address, to help us improve our website.
Payment Information: All payments are processed by Paystack, a PCI-DSS compliant payment gateway. Piccazo does not collect, store, or have access to your payment card details at any point.
3. How We Use Your Information
We use your information to:
- Process and confirm your consultation bookings and service requests
- Communicate with you about your project or enquiry
- Send session summaries, action plans, and follow-up materials
- Improve our website and services
- Comply with legal obligations
4. Data Sharing
We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share your information only with trusted service providers who assist us in operating our business (e.g. email platforms, scheduling tools), and only to the extent necessary to deliver services to you.
We share only your email address with Paystack to initiate a payment transaction. We may also disclose your information if required by law.
5. Data Security
We take reasonable measures to protect your personal information, including SSL encryption on our website. Access to client information within our team is strictly limited on a need-to-know basis. No system is completely secure, and we encourage you to contact us immediately if you suspect any unauthorised use of your information.
6. Your Rights
You have the right to access, correct, or request deletion of your personal information held by Piccazo. To exercise any of these rights, contact us at info@piccazo.com. We will respond within 30 days.
7. Cookies
Our website may use cookies to enhance your experience. You can control cookie settings through your browser. We do not use cookies for advertising purposes.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our services after changes are posted constitutes your acceptance of the updated policy.
Contact:
info@piccazo.com